Privacy Policy

 

Effective Date: 05 April, 2025

VenueBuddy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our app.

1. Information We Collect

  • Personal Information: Name, email address, phone number, venue name, and court details.

  • Booking Information: Customer names, booking times, payment information (if applicable).

  • Usage Data: Device type, app usage behavior, crash logs (via Firebase Analytics).

2. How We Use Your Information

  • To provide, maintain, and improve the VenueBuddy app.

  • To manage user accounts and bookings.

  • To send transactional or promotional messages (opt-in).

  • For analytics and performance monitoring.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it:

  • With third-party services (e.g., Firebase) for analytics and app functionality.

  • To comply with legal obligations.

4. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

  • You can update or delete your account at any time.

  • You can contact us to access or correct your personal data.

6. Security

We implement technical and organizational measures to protect your data, but no method of transmission is 100% secure.

7. Changes to This Policy

We may update this Privacy Policy. We’ll notify users of significant changes within the app.

8. Contact Us

For questions about this policy:
📧 support@venuebuddy.pk